FAQs

โœ… Tour Planning & Season (โ›…๐Ÿ—“๏ธ๐ŸŒฟ)

  1. When is the best time to visit Sundarbans?
    • October to March is ideal for general tours; July to September is perfect for the Hilsa Festival. โ›…
  2. What is the duration of the Sundarban tour packages?
    • Typically 1 Night 2 Days or 2 Nights 3 Days. ๐Ÿ—“๏ธ
  3. Is the Sundarban Hilsa Festival held annually?
    • Yes, it runs from July to September each year. ๐ŸŽ‰
  4. Can I visit Sundarbans in the summer?
    • Yes, but itโ€™s quite hot; better to travel from October to March. โ˜€๏ธ
  5. Is the monsoon a good time for Sundarban trips?
    • It offers lush greenery and fresh Hilsa fish, but be cautious of rains. ๐ŸŒง๏ธ
  6. Can we plan a weekend trip to Sundarbans?
    • Yes! Most packages are Friday to Sunday based. ๐Ÿ›ฅ๏ธ
  7. Are weekday tours available?
    • Yes, private or custom group bookings are available on weekdays. ๐Ÿ“†
  8. Which is better โ€“ sharing or private tour?
    • Sharing is budget-friendly; private is personalized. ๐Ÿ‘ฅ๐Ÿ”
  9. What is the minimum group size for private tours?
    • Minimum 6 persons, or as per custom arrangement. ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ
  10. Is prior booking required?
  • Strongly recommended, especially for Hilsa Festival or peak season. ๐Ÿ“ฒ

โœ… Boat & Safety (๐Ÿšค๐Ÿฆบโš“)

  1. Are boats safe for family travel?
  • Yes, all boats are GPS enabled and life-jacket equipped. ๐Ÿฆบ
  1. Is there toilet on the boat?
  • Yes, Western/Indian toilets are available. ๐Ÿšฝ
  1. Are life jackets provided?
  • Yes, and mandatory for forest entry areas. ๐Ÿ›Ÿ
  1. Can I carry my luggage on the boat?
  • Yes, securely stored with the crew. ๐ŸŽ’
  1. Are Sundarban boats child-friendly?
  • Yes, but always under parental supervision. ๐Ÿ‘ถ
  1. Can we carry medicine or food onboard?
  • Yes, especially for senior citizens or children. ๐Ÿ’Š๐Ÿฑ
  1. Is there electricity or charging facility on the boat?
  • Limited charging available in deluxe or AC boats. ๐Ÿ”Œ
  1. What if thereโ€™s rain during the boat ride?
  • Boats are partially covered and rainproof. โ˜”
  1. Can I go upstairs on the deck?
  • Yes, for scenic views and photography. ๐Ÿ“ธ
  1. Is the boat overcrowded?
  • No, we maintain regulated capacity for comfort. ๐Ÿšซ๐Ÿ‘ฅ

โœ… Food & Menu (๐Ÿ›๐ŸŸ๐Ÿฝ๏ธ)

  1. What kind of food is served on the tour?
  • Bengali cuisine with fish, chicken, veg, and sweets. ๐Ÿฒ
  1. What is included in the Hilsa Festival menu?
  • Bhapa Ilish, Shorshe Ilish, Ilish Tok, Pulao, Smoked Ilish. ๐ŸŸ
  1. Is the food unlimited?
  • Yes, meals are unlimited unless stated otherwise. ๐Ÿ›
  1. Are vegetarian meals available?
  • Yes, with prior request. ๐Ÿฅฆ
  1. Do you serve Jain food?
  • Yes, it can be arranged in advance. ๐Ÿง„๐Ÿšซ
  1. Are snacks included?
  • Yes, evening tea and snacks are part of the package. โ˜•๐Ÿช
  1. Is breakfast included?
  • Yes, typically Luchi, Sabji, Egg, Tea. ๐Ÿฅš
  1. Can we bring our own food?
  • Yes, light dry food is allowed. ๐Ÿž
  1. Do you serve dessert?
  • Yes, mostly rosogolla or misti doi. ๐Ÿฎ
  1. What drinks are served?
  • Water, tea, coffee, juice (no alcohol). ๐Ÿงƒ

โœ… Stay & Accommodation (๐Ÿจ๐Ÿ›๏ธ๐Ÿงบ)

  1. What types of accommodations are available?
  • Standard Non-AC, Standard AC, Deluxe, Premium, and Luxury. ๐Ÿจ
  1. Are rooms on boats or in resorts?
  • Rooms are in riverside resorts, not on boats. ๐Ÿ›๏ธ
  1. Is hot water available in the resorts?
  • Yes, most deluxe and above category resorts have geysers. ๐Ÿšฟ
  1. Do resorts have generators or backup power?
  • Yes, for essential lighting and fans. โšก
  1. Are resorts family-friendly?
  • Absolutely. Some also have play areas. ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ
  1. Are the rooms clean and hygienic?
  • Yes, Sonakshi Travels ensures high cleanliness standards. ๐Ÿงผ
  1. Are mosquito nets or repellents provided?
  • Yes, and you may bring your own. ๐ŸฆŸ
  1. Is WiFi available at the resort?
  • Usually not, due to remote location. ๐Ÿ“ต
  1. Can we get AC rooms in summer?
  • Yes, all categories above Standard Non-AC offer AC options. โ„๏ธ
  1. Can we upgrade rooms after reaching there?
  • Subject to availability, upgrade possible with extra charge. ๐Ÿ”

โœ… Booking & Payment (๐Ÿ’ณ๐Ÿ“ž๐Ÿ“ฆ)

  1. How do I book a Sundarban tour?
  • You can book via website, phone, WhatsApp, or in person. ๐Ÿ“ฒ
  1. What payment methods are accepted?
  • UPI, Credit/Debit Card, Bank Transfer, Wallets, Cash. ๐Ÿ’ณ
  1. Is advance payment necessary?
  • Yes, 30% advance required to confirm booking. ๐Ÿ’ฐ
  1. Can I cancel the booking?
  • Yes, with a refund policy depending on notice period. ๐Ÿ“„
  1. Is there a cancellation fee?
  • Yes, nominal charges apply if cancelled within 5 days. ๐Ÿ—“๏ธโŒ
  1. Can I reschedule my trip?
  • Yes, subject to availability and prior notice. ๐Ÿ”„
  1. Will I receive confirmation after payment?
  • Yes, email/WhatsApp confirmation and receipt are shared. ๐Ÿ“ง
  1. Do you offer discounts for group bookings?
  • Yes, discounts available for larger groups. ๐ŸŽ
  1. Is there a full payment option at once?
  • Yes, and sometimes eligible for early bird offers. ๐Ÿฆ
  1. Can I pay on arrival?
  • Only under special circumstances with prior approval. ๐Ÿ“

โœ… Tour Experience (๐ŸŒ…๐ŸŠ๐Ÿ“ท)

  1. What animals can be seen in Sundarbans?
  • Crocodiles, deer, monkeys, birds, sometimes tigers. ๐ŸŠ
  1. What are the popular watch towers?
  • Sajnekhali, Sudhanyakhali, Do Banki, and Netidhopani. ๐Ÿ”ญ
  1. Are there birdwatching opportunities?
  • Yes, itโ€™s a paradise for birdwatchers with over 200 species. ๐Ÿฆ
  1. Are guides available for the tour?
  • Yes, knowledgeable local guides are included. ๐Ÿง‘โ€๐Ÿซ
  1. Is cultural entertainment provided?
  • Yes, local folk dance and music in the evening. ๐Ÿ’ƒ
  1. Can I take photographs freely?
  • Yes, but flash photography is discouraged near animals. ๐Ÿ“ท
  1. Is boating allowed in core forest areas?
  • No, boating is permitted only in buffer zones. ๐ŸŒฒ
  1. How many forest entries are included?
  • Usually 2-3 per tour, subject to permission. ๐Ÿชต
  1. Do I need to bring binoculars?
  • Optional, but helpful for birdwatching. ๐Ÿ”
  1. Are there sunrise or sunset views?
  • Yes, especially beautiful from the river decks. ๐ŸŒ